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CPL is taking customer service to new heights

CPL is taking customer service to new heights

8 August 2023

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Advice

CPL is taking customer service to new heights with an extensive spare parts department, and a next day delivery service.

CPL has established itself as a leading provider of LOLER (Lifting Operations and Lifting Equipment Regulations) inspections, nationwide maintenance and an extensive spare part department.

CPL-Spare-PartsIts commitment to customer service has seen it gain type approval for Toyota, Renault, Isuzu, and Ford vehicles, meaning CPL customers no longer have to wait for IVA (Individual Vehicle Approval) dates, streamlining the process and enhancing their overall experience.

LOLER inspections and nationwide maintenance

CPL understands the importance of adhering to LOLER regulations to ensure the safe and reliable operation of access platforms. Its team of highly skilled and certified engineers conducts thorough inspections, providing peace of mind and full compliance with legal requirements. These inspections encompass a comprehensive evaluation of the equipment’s lifting mechanisms, structural integrity, safety features, and overall functionality.

Moreover, CPL’s commitment to customer support extends beyond inspections. With a nationwide maintenance service, CPL ensures that access platforms are always in top working condition. Whether customers require routine maintenance, emergency repairs, or scheduled servicing, CPL’s expert technicians are available to address any issues promptly. By promptly addressing maintenance needs, CPL minimises downtime and optimises the efficiency of access platform operations for their customers.

An extensive spare part department ensures access platforms are kept functioning at their best. with an inventory including parts for CPL, Dino, Isoli, Palfinger, and Almac.

Type approval for leading vehicle brands

CPL’s recent acquisition of type approval for Toyota, Renault, Isuzu, and Ford vehicles marks a significant milestone for the company and its customers. Access platform owners no longer have to wait for IVA dates to gain approval for their modified vehicles.

By obtaining type approval from renowned vehicle manufacturers, CPL has demonstrated its commitment to providing efficient solutions to customers, providing a hassle-free customer service experience and the, knowledge that your modified vehicles comply with all necessary regulations and are ready for immediate use.

Cumberland Platforms Ltd (CPL) is at the forefront of providing outstanding customer support services in the access platform industry. With its expertise in LOLER inspections, nationwide maintenance, and an extensive spare part department, CPL has solidified its reputation as a reliable partner for access platform owners across the country.

CPL continues to be the go-to choice for access platform owners nationwide.

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CPL

UK vehicle conversion specialists: MEWPs, cherry pickers, tippers and recovery vehicles, built in Northamptonshire since 2011. Part of the KLUBB Group.

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